Privacy Policy

Last updated: April 10, 2026

This Privacy Policy describes how CustomLoyalty ("we", "us", or "our") collects, uses, and protects the personal information you provide when using this website.

1. Information We Collect

We collect information you voluntarily submit through our contact form:

• Full name
• Business email address
• Company name
• Message content

We do not use cookies, tracking scripts, or analytics tools on this website.

2. How We Use Your Information

The information collected through the contact form is used solely to:

• Respond to your inquiry or demo request
• Communicate with you about CustomLoyalty's services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Processing via Formspree

Contact form submissions are processed by Formspree, a third-party form handling service. Your data is transmitted securely to Formspree's servers and forwarded to our email address. Please refer to Formspree's Privacy Policy for details on how they handle your data.

4. Data Retention

We retain your contact information only as long as necessary to respond to your inquiry, typically no longer than 12 months. You may request deletion of your data at any time.

5. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict the processing of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at contact@custom-loyalty.com.

6. Data Security

All data is transmitted over HTTPS. We take reasonable technical measures to protect your information against unauthorized access or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

8. Contact

For any questions about this Privacy Policy, please contact us at contact@custom-loyalty.com.